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Knowing customer wants and needs is a key part of providing a useful and successful business. Having effective listening skills is essential because if you aren't able to listen to your client then how can you be expected to know what they want or need?

By following the guidelines below you can develop effective listening skills that are necessary for success in the business world.

attentive body language ? an attentive listener will lean forward Hank Aaron Jersey , make eye contact and face a customer squarely. Actions speak louder than words.

s ? when listening to a customer, try not to be distracted by other thoughts you may have or other visual distractions.

en more than you speak ? you have two ears and one mouth for a reason. If you are speaking you can't hear what the customer is saying and thus you are defeating the purpose of listening.

an open mind ? just because you may dislike what a customer is saying doesn't give you the right to ignore it. Try to be open to all ideas and views that a customer may be expressing, after all your view may not be the right one either.

't jump to conclusions ? don't judge the customer by their race, religion or anything else Greg Maddux Jersey , every customer deserves respect. Customers should not be interrupted by you or have to contend with you completing their sentences - it is rude and inconsiderate.

understanding ? if a customer is speaking to you, make sure to acknowledge that you are hearing them, no one wants to speak to a wall. You should provide encouraging responses where needed, reflect the customer's feelings and summarize that you understand what the customer has expressed.

You can hear at 400 words a minute and with that much information flowing into your brain it can be hard to focus on the message; that's why it is important to have effective listening skills ? so you can serve your customer to the best of your ability.

Cheap Mortgage Leads Equal Bad Leads Business Articles | January 12 John Smoltz Jersey , 2007
Alot of mortgage lead companies sell leads to other mortgage lead companies which results in recycling leads within the mortgage lead industry before it even gets to the average mortgage loan officer or broker.
`You get what you pay for` the saying goes, and that's the real problem in the mortgage industry. Alot of mortgage lead companies sell leads to other mortgage lead companies which results in recycling leads within the mortgage lead industry before it even gets to the average mortgage loan officer or broker. The aftermath is not pretty, 20-40 calls a day for the prospective borrower just within the first 4 days if the lead being generated.Obviously this creates a headache for the potential borrower who is being bombarded with endless phone calls, and unnecessary competition for already frustrated loan officers.The Solution: A. Real-Time Leads B. Exclusive Leads C. Timestamped Leads D. Origin-stamped LeadsA. Real-time Mortgage leads are received within seconds of the borrower completing a short online form. These are perfect leads since the prospect is usually able to be contacted within 2 minutes of them filling out the form. The prospect takes the time to fill out a form so are not cold calls nor recycled. Just Fresh Leads. Also the prospect loves the fact that a loan officer got back to them so fast.B. Exclusive Leads are leads that not only are destinated for you but cannot be resold as a semi-exclusive or non-exclusive lead. Make sure the lead company you deal with is a reputable company has timestamped and origin-stamped the lead.C. Timestamped leads are the only leads that should be bought. If a lead is not timestamped then there is no proof of when the lead actually was submitted. This is the problem that allows crooked lead companies to sell you recycled leads and waste your hard earned money.D. Origin-stamped leads are leads that are stamped with the website that originated the actual lead. You should look for lead companies that obtain their leads through websites they own and operate themselves. If they won't tell you their website or don't have them posted then it's time to look else where. Otherwise they are obtaining them from third party companies and recycling them.Remember you work hard for your money so be sure that when you invest with a mortgage lead company that you will be getting your money's worth. Article Tags: Mortgage Leads Throwback Atlanta Braves Jerseys , Mortgage Lead, Lead Companies
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